Upon completion of this course, the team leader will have the skills to conduct a successful meeting with a team member on how to perform a job, task or skill. The team leader will also learn how to distinguish between performance problems that require coaching and those that can best be handled by some other means.
Managers are responsible for so much these days - hiring staff, meeting budget targets, and achieving department goals. It would be easy to simply ignore individual job task coaching. Shouldn't managers spend their time driving team performance, and not developing individual performers?
Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, task, or skill. But, in order to achieve results, the coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. It is a process of developing relationships with team members - relationships that can ultimately build the trust and respect that is the foundation of successful organizations.
The Participant Workbook contains worksheets and references to aid in building the skills to conduct a successful meeting with a team member on how to perform a job, task or skill. This workbook is used with the classroom course or the online course of Coaching Job Skills.
